Welcome to www.fdaidesign.com ("Site"). By accessing or using this Site, you agree to be bound by these Terms of Use ("Terms"). These terms govern your interaction with our premium workstation and office furniture platform, including browsing, purchasing, and engaging with content designed to enhance professional productivity. Please read them carefully before making any purchases.
The Site is designed exclusively for professional and personal use by individuals and businesses seeking to optimize their work environments through ergonomic furniture solutions. You expressly agree not to: (1) utilize automated bots or scraping tools to extract product specifications or pricing information (which would compromise our proprietary design data), (2) engage in unauthorized commercial redistribution of items purchased from our collections (as we maintain quality assurance through controlled distribution channels), or (3) interfere with site operations through any means (including but not limited to manipulating inventory systems or disrupting order processing). Violations may result in immediate account termination and legal action to protect our intellectual property and business operations.
All content displayed on the Site—including but not limited to product designs, engineering specifications, ergonomic research data, technical diagrams, and proprietary manufacturing processes—constitutes the exclusive intellectual property of www.fdaidesign.com or its authorized partners. This encompasses our innovative workstation configurations, patented adjustment mechanisms, and proprietary material technologies which are protected under international copyright, patent, and industrial design laws. Any unauthorized reproduction, reverse engineering, commercial exploitation, or dissemination of this content—whether for competitive analysis, educational purposes, or personal projects—is strictly prohibited without our express written authorization.
While we maintain rigorous standards for product representation accuracy—including dimensional specifications (accounting for manufacturing tolerances), material composition disclosures, and performance characteristics—occasional discrepancies may occur in our technical documentation. We reserve the right to correct any discovered inaccuracies (such as misrepresented load capacities or assembly requirements) without prior notice, and may consequently cancel affected orders at our discretion. In such cases, customers will receive prompt notification and full refunds processed within 5-7 business days following order cancellation confirmation.
To ensure equitable access to our custom-configured workstation solutions, we may implement order limitations on high-demand items (particularly during product launches or seasonal promotions). We expressly prohibit speculative purchasing for commercial resale and reserve the right to cancel any transactions exhibiting characteristics of unauthorized distribution (including but not limited to bulk orders of identical configurations, shipping to freight forwarding facilities, or inconsistent billing/shipping information patterns). Our platform exists to serve end-users who value the engineering excellence and ergonomic benefits of our office solutions.
All orders undergo comprehensive quality verification and custom configuration checks before dispatch. Standard order processing requires 5-7 business days (excluding weekends and holidays) to ensure each workstation meets our precision engineering standards. For custom-configured furniture requiring specialized assembly, processing may extend to 10-14 business days. International shipments typically require 15-25 business days for delivery, subject to customs clearance procedures and local import regulations beyond our control. During peak seasons or new product launches, processing times may extend by an additional 3-5 business days. Customers will receive detailed shipment tracking and assembly documentation via email once their order enters the fulfillment stage.
We offer a 21-day return window from the delivery date for unused, unassembled items in original packaging with all components and documentation intact. Return shipping and restocking fees are the customer's responsibility unless the return results from our error in product configuration or damage during transit. Refunds will be processed within 14 business days of receiving and inspecting the returned merchandise at our facility. Custom-configured workstations and personalized furniture solutions (clearly marked as such) are ineligible for returns due to their bespoke nature. Assembly-required items must be returned disassembled in their original protective packaging to qualify for returns. Exchange requests are subject to current inventory availability and may incur additional configuration charges.
The Site may feature carefully selected links to office design resources, ergonomic research studies, complementary technology partners, or professional workspace planning tools. These third-party resources operate independently from www.fdaidesign.com, and we expressly disclaim responsibility for their content accuracy, security protocols, privacy practices, or service reliability. We encourage users to thoroughly review all third-party terms, privacy policies, and service conditions before engaging with external platforms or sharing professional information.
The Site and all its content are provided on an "as available" basis without representations or warranties of any kind, whether express or implied. We do not guarantee: (1) uninterrupted site accessibility (particularly during system updates or high-traffic periods), (2) perpetual availability of specific product configurations (as many involve custom manufacturing), or (3) absolute immunity from technical disruptions that may temporarily affect configuration tools or ordering systems. Customers assume all risks associated with electronic commerce transactions and complex product specifications.
To the maximum extent permitted under applicable law, www.fdaidesign.com shall not be liable for: (1) carrier-related delivery delays or damages (including but not limited to freight handling issues, customs clearance delays, or logistical complications), (2) inventory unavailability following order confirmation, (3) consequential damages arising from Site usage or product implementation (such as business interruption costs or workspace reorganization expenses), or (4) third-party actions involving our products (including improper installation or unauthorized modifications). This comprehensive limitation applies regardless of whether we were advised about potential damages, enabling us to concentrate resources on product innovation and customer service excellence.
We reserve the right to modify these Terms periodically to reflect operational improvements (such as enhanced configuration tools or sustainability initiatives), legal compliance requirements, or evolving industry standards. Material changes will be prominently displayed on the Site with a minimum 30-day advance notice before implementation. Continued use of the Site following such modifications constitutes binding acceptance of the revised terms—essential for maintaining our commitment to transparent business practices in the professional furniture industry.
For questions regarding these Terms or any other inquiries, please contact our Professional Support team at [email protected]. We typically respond to technical and policy inquiries within 48 hours, with extended response times during product launches or system updates. Business Address: Phone:
